Call Us (we're real people) 888-277-3037

Call Us (we're real people)

888-277-3037

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FREE 2-Day Shipping
in the 50 United States & DC

WORRY-FREE Ordering
you'll never be charged until proof is approved

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Frequently Asked Questions

 

Do you offer a "Rush Order" option to get my labels produced more quickly?

No, we do not – and here’s why... Our standard production turn-time is only 2 working days from the time you approve the proof (which is the fastest in the industry), so there’s realistically nothing to be gained by charging Rush fees. There are many complex steps involved in every production job, and we’ve finely tuned our processes to achieve that 2-day turn.

You can certainly choose to upgrade the Shipping (from our industry-leading UPS 2-day Free Shipping) – which should mean you receive your labels a day earlier – but of course we have no control over the shipment once it leaves our plant.

Also, we believe that charging Rush fees (which is sadly common in many other companies) is not very honest, because it puts other customers' orders in jeopardy. So we work on a “first in, first out” basis to treat all customers fairly.

Special note: The best thing you can do to receive your labels as quickly as possible is to make sure the artwork you send us is free of problems and we can proceed directly to the Proofing step. If we can't work with your files as supplied, the clock stops while you have your designer make the necessary corrections. So making sure they adhere to our Artwork Specs is the most critical factor in achieving fast turn-times.

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