Frequently Asked Questions

Wizard Labels is unique in the label printing space in that all 50 U.S. states (and DC) qualify for FREE 2-Day delivery via UPS. If you’re in a super hurry, Next Day Air is available and the cost shown during the Checkout process.

For our Canadian friends, we ship everything UPS Worldwide Expedited at a nominal extra cost (calculated during Checkout).

We do not offer International shipping to anywhere other than Canada – you would need to nominate a US-based delivery address and make your own arrangements for on-forwarding if desired.

Remember to keep our free shipping in mind when comparing prices, as most custom label companies do not include shipping in their quotes.

Once your Order has been packed and a shipping label printed, three things happen that give you access to the shipment information:

1. The shipment details (destination, package size, tracking number etc) are uploaded to the UPS website. This happens automatically whenever a shipping label is generated.

2. A Shipping Notification email is also automatically generated by UPS and sent to the email address you provided when placing the order. Note that it’s not uncommon for UPS’s emails to end up in customers’ spam folders (depending on your spam settings), so please make sure that your spam/junk flters are setup to allow emails from UPS.com through.

3. Lastly (and most importantly), our website is simultaneously updated to reflect the current Status of your order (it changes from Processing to Shipped), and the UPS Tracking number is also added to your Order – so you can easily check progress via the Order History section of your account when you’re logged in.